Contracts Manager - Midlands

This is an opportunity to join a well-established, independent and family-run security specialist with over 40 years’ experience operating across the UK. The business is known for delivering high-quality, tailored solutions and for building long-term relationships with its customers. With a strong reputation for professionalism and care for both clients and employees, the company offers a supportive environment where people are trusted to manage their own areas and make a real impact.

The Role

This is a hands-on, people-focused role for someone who enjoys being out on the road, building relationships and taking ownership of sites.

You’ll be responsible for managing a portfolio of locations across the Midlands, acting as the main point of contact for customers and on-site teams. Your focus will be on maintaining high standards, identifying potential risks early and ensuring services are delivered smoothly and safely.

Although the role is home-based, you’ll spend most of your time visiting sites and meeting people face to face.

What You’ll Be Doing

• Managing a portfolio of sites and the teams working on them
• Building strong, trusted relationships with customers
• Carrying out regular site visits to check standards and performance
• Identifying risks or issues and putting practical solutions in place
• Completing site assessments and reviews to ensure safe working environments
• Making sure site instructions, records and systems are accurate and up to date
• Supporting on-site teams with guidance, feedback and training where required
• Reviewing performance and preparing clear summaries for customers
• Managing health & safety matters and following up on any incidents

What We’re Looking For

• Someone confident dealing with customers and managing relationships
• Organised, practical and solutions-focused
• Strong communication skills, both written and face to face
• Comfortable using technology and systems to manage sites and information
• Experience managing sites, contracts or field-based teams (security experience helpful but not essential)
• Good awareness of health & safety and risk management
• Full UK driving licence

What’s On Offer

• Salary up to £35,000
• Electric company car
• Remote working with autonomy and trust
• A varied role with plenty of time out on the road
• Long-term career opportunity with a respected, stable business