Location: Sheffield
Salary: £26,000–£28,000 DOE
Ref: AMR 251
Type: Full-Time · Temporary (12-month FTC)
We’re working with a client based in Sheffield city centre who are looking for a confident, people-focused Resident Services Advisor to join their team on a 12-month contract. This is a brilliant opportunity if you love customer service, enjoy making people’s day, and want to work in a role where no two days are the same.
What you’ll be doing
As the first point of contact for residents and visitors, you’ll be at the heart of community life. Your responsibilities will include:
- Supporting the General Manager with day-to-day building operations and resident-facing tasks
- Helping with the lettings process — enquiries, viewings, and lease negotiations
- Managing check-ins and check-outs, including inspections and coordinating repairs/cleaning
- Responding to resident questions and resolving issues promptly and professionally
- Coordinating maintenance and ensuring communal spaces stay welcoming
- Organising events and activities that help build a friendly community atmosphere
- Developing local partnerships and supporting resident engagement initiatives
What we’re looking for
You’ll thrive in this role if you’re:
- Highly organised, proactive and great with people
- Strong in communication and confident problem-solving
- Experienced in residential property, hospitality, customer service or a similar field
- Happy to roll your sleeves up and learn on the job — full training will be provided
- Hours & perks
- Monday to Friday, 9am–6pm
- One weekend per month — time back in lieu awarded
- Work with a supportive team in a vibrant city-centre location
If you’re ready to take the next step in your career and make a real difference to resident experience — I’d love to hear from you. Get in touch today!